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As you can see, we’re making a real difference with the work we’re doing in our local area
Customer Influence Strategy - Understand
Last month we updated you on the ‘listen’ aim of our Customer Influence Strategy 2024-28. We want to share more information about the ‘understand’ aim of the strategy.
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Understanding your accessibility needs
We want our services and information to be accessible to everyone. We’ve got a range of things in place to help with disabilities or access needs.
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Could you be missing out on pension credit?
With an estimated 880,000 pensioners yet to claim Pension Credit, many people across the UK could be missing out on vital financial support.
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Is your home ready for winter?
As the winter months approach, it’s a good idea to complete some home maintenance checks to help keep you and your home as safe as possible.
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End of year service charges 2023/24
If you’re one of our shared ownership, leaseholder or freeholder customers, you’ll have recently received your end of year service charge statement.
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