And that includes being absolutely transparent about the way we work. So, here’s a list of all our main policies.
We don’t expect you to read all of them. But if there’s something there you’ve seen and would like to know more about, just get in touch.
An Equality Impact Assessment (EqIA) is a way to make sure any changes to policies, projects, or services are fair and inclusive for all customers.
It involves gathering evidence, listening to different perspectives, and spotting any barriers or unintended negative effects early on. This helps us take action to avoid discrimination, support inclusion, and improve services for everyone.