Work with us

We’re on a mission to give our customers a safe and secure home, and provide the foundations for their continued wellbeing. Come join us on our journey, creating more homes and bright futures

Working and thriving

We live by our “one team” value. Our people are our strength, they bring different perspectives, skills, life experiences and backgrounds to allow us all to succeed.

We embrace diversity and strive to create an environment where everyone feels they belong, feels welcome and contributes their best work.

Join us in creating a better work future, that’s more connected, inclusive and flexible. We’re proud to offer great flexible benefits that help you feel and do your best.

Best Companies accredited organisation Best Companies accredited organisation disability confident logo CIPD award Armed Forces Covenant Glassdoor LinkedInStonewall Diversity

Our values and culture

Our values are important in everything we do. If we all share a common set of values, we’re more likely to: 

  • create an inclusive environment
  • work together as a cohesive team
  • give our absolute best and 
  • give our customers the best possible service.


In these short videos, staff talk about how important our values are to us.

An intro to our values

A look at our mission 'more homes, bright futures' and how our three values underpin this.

Up next:

If you’d like any more information or support on this topic, please get in touch

Audio Visual
Happy, upbeat music plays The VIVID logo appears on-screen. [Text appears on-screen:] “An introduction to our values”
Mark: I’m Mark Perry, I’m the Chief Executive of VIVID. [Text appears on-screen:] “Mark Perry, Chief Executive”. Mark is sat in one of our VIVID offices, speaking to an interviewer who is off screen.
Mark: Our vision, ‘more homes, bright futures’, I think ‘more homes’ sort of speaks for itself. We believe that there is a national housing shortage, and we believe we should be building more homes, and we're trying to do a bit in that space. [Text appears on-screen:] “More Homes, bright futures”. Montage of short scenes of VIVID staff and customers. Montage of VIVID properties.
Mark: ‘Bright futures’ is about supporting people when their life takes a turn they weren't expecting. When they lose their job, their benefits dry up, those sorts of things. We think we have a role to play in helping people get through that process and back onto the sort of springboard into the rest of their lives. Short scene of a VIVID staff member and customer talking.
Mark: So the vision is important to us, it's a sense of direction really. But what underpins the vision are three values. Mark is sat in one of our VIVID offices, speaking to an interviewer who is off screen.
Mark: The three values are: deliver a great customer experience, encourage challenge and change and work as one team. [Text appears on-screen:] “Deliver a great customer experience, Encourage challenge and change, Work as one team”.
Mark: Those values are really important because they are indicators in terms of how we behave, what we believe in I suppose. So those are a really deep rooted, and you can't really make effective decisions if you're not aware of what those values are and how they sort of point to the way you should behave. Montage of short scenes of VIVID staff in one of our offices. [Text appears on-screen:] “Indicators in terms of how we behave”.
Mark: So when you combine our vision and our values and our social purpose, that's what drives people in this organisation to do good things, to make a social impact, to finish the end of the day's work thinking, actually ‘I’ve made a difference to people's lives’ and that I think makes us a really special organisation to work for. That’s why the values are so important. Montage of short scenes of VIVID staff at one of our offices and on-site. [Text appears on-screen:] “I’ve made a difference to people's lives”. Short scene of VIVID staff speaking on their mobile phones.
Happy, upbeat music plays The VIVID logo appears on-screen. [Text appears on-screen:] “Watch our values videos to find out more”

Living your best life

We want our people to strike the work life balance that’s right for them. Happier, healthier people mean happier, healthier customers.  We’re proud to offer flexible benefits that help you feel and do your best.

We understand how important it is to develop both personally and professionally. And our dedicated Learning and Development team are on hand to do just that. Not only do we offer you the chance to develop new skills, we offer a variety of ways to help you strengthen your existing skills and grow.



People are at the very heart of our business. That’s why we offer a generous flexible benefits package which rewards your commitment and hard work, allowing you to tailor our package to suit your needs. You’ll enjoy:


  • Competitive salaries
  • 26 days holiday per year with the ability to buy/sell leave
  • Flexible hybrid working – we call it “smart working”
  • Private medical insurance
  • An annual bonus scheme
  • An electric vehicle scheme
  • A pension (a minimum 2% employee and 6% employer contribution, though you can increase what you pay in and we’ll match it between 7-10%)
  • Paid mileage or company van, depending on the role
  • Enhanced maternity, paternity, adoption and shared parental leave
  • Support with funding professional qualifications and subscriptions
  • Christmas party contributions
  • A range of free office refreshments and fruit.


We want to do all we can support your wellbeing. And have a great range of resources and benefits designed to meets everyone’s needs at all life stages. We even won a CIPD award for our health and wellbeing initiatives. Here’s just a few of the things we have on offer:


  • Medicash, our free healthcare cash plan - All employees are eligible for this. It helps with everyday healthcare costs e.g. dental, chiropractic, sports massage, eyecare and more. Upgrades are available for an extra cost
  • Medicash Extras - This is a fantastic portal that gives you discounts on a huge variety of products and services. And there’s some fantastic gym membership benefits on offer to help boost your health and wellbeing
  • PMI – Our vastly subsidized private medical insurance is an optional benefit for you and your family
  • Employee Assistance Programme (EAP) – This free, confidential helpline can be used by all employees and their immediate family for support, guidance and counselling on a range of topics. This includes legal, financial, family and relationship advice 
  • Salary Finance – Having money issues can be stressful. But Salary Finance, our financial wellbeing benefit partner, can offer you confidential guidance. They also offer affordable loans and repayments that can be deducted from your monthly salary
  • Financial wellbeing Initiatives – We know the world can be a pricey and stressful place. Our Money Advice and Benefits team and People team have joined forces to provide regular money advice webinars and content
  • Staff survey – We want to make sure all our employees are happy. So, we like to know what you think we’re doing well, and not so well. Results are shared across the business so we can all work together on making improvements. Making a happier work environment for everyone
  • Recognition awards - We praise our people for the great things they’re doing - we reward behaviour that really lives our values through monthly and annual awards
  • Stigma busters - Our stigma busters champion the mental wellbeing of our people. By sharing information, signposting where people can go for help, and sharing their own stories, experiences and those of others.  

Social value

We’re a socially conscious organisation that strives to make a positive impact in our communities, giving customers a safe and secure home and providing the foundations for their wellbeing.

We’re proud to be a part of so many initiatives that support our customers and communities and even more proud of our people steering the way. Not only do we provide more homes and bright futures, but our charitable arm, VIVID Plus, invests millions back into our communities to tackle some of societies biggest issues. We can’t control many of the pressures and challenges on us, but we can control how we respond to them and what we do:


  • We build the right sort of affordable homes to meet the needs of our local communities and to address the affordable housing shortage in the south

  • We’ve doubled the size of our Money, Advice and Benefits team, allowing us to support more people and their financial wellbeing. Last year we secured £4.9m in extra income for our customers

  • Our Employment and Training team supports customers with work and training opportunities. In 2022 we helped 310 people find a new job

  • We support food pantries across our operating area, providing 1,000s of people with access to cheaper, healthy nutritious food, whilst reducing food waste.


We aim to be a high performing organisation, continuously learning and improving. Our culture of development and dedication to growing our skills and capabilities is what makes us and our people successful.

Our in-house Learning and Development team delivered over 27,000 courses to individuals last year, they offer many bespoke and accredited development programmes, but that’s not all:


  • We’ve got a learning hub where you can book and manage your own development and complete e-learning
  • We’ve got extensive in-house management development programmes
  • We’re committed to professional development
  • We offer apprenticeships and traineeships to new and existing staff, all the way up to degree level.

Employee benefits

Joining the team at VIVID gives you access to many great employee benefits.

Trade staff person with a fence

Find your next job

Visit our vacancies page to see what opportunities we have available

Current vacancies