Being open about how we use cookies (and explaining what they are)

Most websites you visit will use cookies

These are very small files that are placed on your computer by websites you visit. They’re common and used to make websites work more efficiently, provide a customised experience, as well as send information back to the owners of the site (in this case, us). If you want to know more detail, here’s some further reading.

A cookie in no way gives us access to your computer or any information about you, other than the information you choose to share with us.


Cookies on our website

This table explains exactly which cookies we use on this website and why we use them.


Cookie name





2 years

Google Analytics

Used to distinguish users


24 hours

Google Analytics

Used to distinguish users


1 minute

Google Analytics

Used to throttle request rate (this is used to limit the amount of requests submitted in a given time)


2 years

Google Analytics

Lets Google Analytics know when you return to a website so we can see how many users come back to our site


30 minutes

Google Analytics

Used during a single visit to a website so we can see which pages individual users looked at in that visit. It's completely anonymous


End of Browser session

Google Analytics

Used in conjunction with the utma cookie in some older versions of the Google Analytics tracking code


10 minutes

Google Analytics

Used to throttle request rate (this is used to limit the amount of requests submitted in a given time)


6 months

Google Analytics

Used to identify which site you came from so, for example, we can measure the usefulness of the links we place on certain other sites


1 year


Helps to ensure share counter you see on the website updates properly after you've shared something


1 hour


Security requirement to authenticate form submission to a human site visitor


1 year


Stores a 2 character flag as outcome from postcode look-up


12 hours


Site requirement to identify site visitor throughout their visit and checkout process


Other people’s cookies

We sometimes use (and embed) videos and feeds from other third-party websites. Pages with these on may place cookies from their websites. Also, when you use one of the share buttons on our website, a cookie may be set by the service you have chosen to share content through (like Twitter, for example). You should check their website for more information about these cookies.


How to manage cookies

If you want to restrict, block or delete cookies from our website – or any other website – you can use your browser settings to do this. (A ‘browser’ is what you use to browse the internet, such as Internet Explorer or Chrome). Each browser is different, so check the 'Help' menu to learn how to change your cookie preferences.


Please bear in mind that if you do this, we might not be able to personalise certain features of this website (such as provide you with the contact details relevant to where you live, should you want to get in touch with us).

Our approach to data protection

Ensuring the information we collect, process and keep is secure and only used for the purposes it is meant for

Privacy statement