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From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
After years in a care home following a misdiagnosis, Veronica now enjoys independence, privacy, and the new sensory garden—a peaceful space where she connects with nature. With friendly neighbours and activities like weekly singing sessions, Veronica says life at VIVID is “like one big family.”
Lee Sexton is helping shape the future of customer services at VIVID. As part of the customer scrutiny panel, he brings fresh ideas and a passion for collaboration to ensure customers’ voices are heard and real improvements happen.
Richard’s story is about resilience, independence and community. After a life-changing accident, he faced the possibility of leaving his home of 20 years. With home adaptations and support, was able to stay where his memories, family, and neighbours are.
Louise and Craig share how great service and shared ownership helped them move from renting to owning a share of a brand-new four-bedroom home.