Coronavirus update
We’re continuing to monitor and follow government advice to keep you safe. As restrictions are easing, read the latest on our services and the support we can provide to you.
My account
Important - During the evening of Tuesday 3 August, we’ll be carrying out an essential IT upgrade and you will not be able to access your customer account during this time. The work will commence at 8pm on Tuesday 3 August and take approximately 2 hours. We’re sorry for any inconvenience caused.
Log into your online customer account to pay your rent, report a repair or tell us about any important changes to your tenancy. Sign in to my account.
Register for your online customer account today to access our services anytime!
Did you know information and support is just a click away? And your personal online customer account is available 24 hours a day, 7 days a week.
Setting up your account is easy. You'll just need your email address and your customer reference number - call us on 0800 652 0898 for your number, or you can find it on any letter we’ve sent you. Set up my account.
Sign up today to: view your rent statements / pay your rent / book a repair appointment / reschedule an appointment / update your contact details / check your service charges / set up and manage your Direct Debits.
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About us
We're Hampshire’s largest provider of affordable homes
VIVID Plus invests over £26,000 into peer-to-peer mentoring project
VIVID Plus, the charitable arm of VIVID, has announced it’s working with social enterprise OutcomeHome on a psychologically informed peer-to-peer mentoring project, providing over £26,000 in funding over the next year, to help the social enterprise reach more people in need across Hampshire.
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Putting customer wellbeing at the heart of what we do
Building and providing more high-quality homes. We’re determined to give as many people as possible the greatest chance of having a place to call home and have an ambitious plan to deliver 17,000 new homes by 2030 including many for social rent.