Coronavirus update
We’re continuing to monitor and follow government advice to keep you safe. As restrictions are easing, read the latest on our services and the support we can provide to you.
My account
Log into your online customer account to pay your rent, report a repair or tell us about any important changes to your tenancy. Sign in to my account.
Register for your online customer account today to access our services anytime!
Did you know information and support is just a click away? And your personal online customer account is available 24 hours a day, 7 days a week.
Setting up your account is easy. You'll just need your email address and your customer reference number - call us on 0800 652 0898 for your number, or you can find it on any letter we’ve sent you. Set up my account.
Sign up today to: view your rent statements / pay your rent / book a repair appointment / reschedule an appointment / update your contact details / check your service charges / set up and manage your Direct Debits.
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About us
We're Hampshire’s largest provider of affordable homes
VIVID wins European award for going above and beyond to help customers and communities during the pandemic
VIVID has been recognised at the European Contact Centre and Customer Service Awards 2020.
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Putting customer wellbeing at the heart of what we do
Building and providing more high-quality homes. We’re determined to give as many people as possible the greatest chance of having a place to call home and over the next 10 years we plan to build around 17,000 new homes including many for social rent.