My account

Log into your account to pay your rent, report a repair or tell us about any important changes to your tenancy. Signing in for the first time? You need your customer reference. Call us on 0800 652 0898 if you can't find it on previous correspondence.

Newsflash: VIVID wins Housing Association of the Year 2019!

 

Register for your account today to access services anytime!

Did you know information and support is just a click away? And your personal online customer account is available 24 hours a day, 7 days a week.

Setting up your account is easy. You'll just need your email address and your customer reference number - call us on 07860 063211 for your number, or you can find it on any letter we’ve sent you.

 

Sign up today and

•View your rent statements

•Pay your rent

•Book a repair appointment

•Reschedule an appointment 

•Update your contact details

•Check your service charges.

•Set up and manage your Direct Debits 

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About us

We're Hampshire’s largest provider of affordable homes

 

Putting customer wellbeing at the heart of what we do

 

We're one of the largest providers of affordable homes and housing-related services in the south of England with around 70,000 customers, 30,000 homes and over 800 employees. Our vision is ‘more homes, bright futures’ and at the heart of this is helping customers improve their wellbeing and life chances by:
 
Delivering high-quality services so people can live independently in a safe and secure home and be proud of where they live

 

Being here when things become difficult and working with customers to help get them back on track

 

Building and providing more high-quality homes. We’re determined to give as many people as possible the greatest chance of having a place to call home and over the next 10 years we plan to build around 17,000 new homes including many for social rent.

 

Find out more