Temporary downtime for important upgrades

We're making some exciting improvements to our services. To support these changes, there will be some temporary adjustments over the next month.

Our online account will be offline for maintenance:

• From Thursday 12 June at 5pm to Monday 16 June at 8am
• From Thursday 19 June at 5pm to Monday 23 June at 8am

Our customer experience team will be unavailable:

• All day on Friday 13 June
• All day on Friday 20 June

For emergency repairs, please call us on 0800 652 0898. There’ll be someone to take your call, any time day or night. 

Thank you for your understanding as we work to enhance our services.