We are delighted to be able to share with you our new Customer Influence Strategy 2024-2028.
Meeting customers’ needs and expectations with their homes and communities and the services and support we provide is our priority.
We want to work in partnership with customers to collaborate to make positive changes, raise standards and help us to demonstrate how we put customers at the centre of what we do.
Our purpose is to work together with customers and demonstrate that customers are influencing and shaping the services that are received and decisions that affect homes, communities and neighbourhoods.
The strategy sets out our commitment to listen, understand, learn and act on customers’ voices.
Coming soon a customer collaboration menu and calendar of events- watch this space.
Coming soon a customer collaboration menu and calendar of events- watch this space.
Customers have a clear role within our governance arrangements – find out more:
We have already benefited from customers influencing;
Watch this space for more updates
We want to work in partnership with customers to collaborate to make positive changes, raise standards and help us to demonstrate how we put customers at the centre of what we do.
Please complete this form and let us know how you want to collaborate. We will record your interest and will be in touch again as the relevant opportunities arise.
If you have any questions about getting involved, please contact gettinginvolved@vividhomes.co.uk or phone 0800 652 0898
Help shape the future - Get involved now!I got involved because I wanted to make a difference. For too often I heard people complaining and not doing anything about it (I know, I was one of them). The opportunity arose and I applied and here I am. If you have something to say, then, let’s hear it, but also let’s do something about it together. I am passionate about people having their say and I want you to be too.
