Led by Mark Perry, our Chief Executive, the Executive team’s responsible for driving forward our corporate plan. And making sure we achieve what we’re passionately committed to delivering – ‘More homes, bright futures’.
Between them, they have a wide range of backgrounds and experience from both the public and private sectors. Here’s a bit more about them.
Mark became Chief Executive of VIVID in April 2017 from his role as Chief Executive of Sentinel and previously as Group Commercial Director at Affinity Sutton, now Clarion. Mark’s well known in the sector with over 25 years of experience in housing and is a key business figure in the region and beyond. He also has a strong commercial background and a master’s degree in business administration. Mark’s part of the National Housing Federation’s Standing Board and, until recently, he’s been the senior independent director at Surrey and Borders Partnership NHS Foundation Trust.
Responsible for maintaining our financial strength and sound governance, Duncan, Director of Finance and Technology, makes sure our development plans are fully funded and our technology helps us deliver our services and ambitions. Duncan’s a chartered accountant with 15 years’ experience in the housing sector. He previously spent six years with KPMG where he provided financial planning and risk management services to some high-profile clients before moving into the housing sector.
Julian's our Director of Strategic Services. With over 20 years’ experience in the sector, he’s using his wealth of knowledge to bring about the successful integration of our systems, processes and cultures. Julian was previously Operations Director and has trained as a building surveyor. Julian’s a member of the Chartered Institute of Housing and the Chartered Institute of Building.
Jonathan Cowie is our Chief Operating Officer, leading all our customer-facing services, including repairs, neighbourhoods, lettings and innovation. With a professional service background, he brings a wealth of experience dealing with all aspects of transformation and service delivery within social housing as well as wider insight leading service in the telecoms and utility sectors. He’s also a non-executive director for the Institute of Customer Service, helping to raise standards of service across the UK. Prior to joining us, Jonathan was Chief Executive of City West Homes in Westminster where he implemented a five-year strategic plan to re-focus the organisation on customer priorities and as COO at Sovereign Housing, led the design and build for service delivery and resident engagement.
Mike’s responsible for delivery of our development projects, sales and new business. He oversees the delivery of our new build development programme, which includes numerous major regeneration programmes and a number of innovative joint venture initiatives, which over the next 10 years looks set to deliver around 12,000 new homes. A Fellow of the Royal Institution of Chartered Surveyors and a Member of the Chartered Institute of Housing, Mike initially worked in housing management then moved into development where he’s worked for the last 15 years.
Duncan is Director of Resources at VIVID and has spent his last 25 years working mainly in HR, as well as having responsibility for marketing and resourcing. Mainly experienced in the private sector, Duncan’s spent some time in central government. He specialises in change management, “TUPE” and remuneration and benefits, but has worked across all HR disciplines. At VIVID, Duncan’s responsible for HR, Communications and Business Planning. Although these are all very different, he sees them having a joint responsibility for challenging the business, in a positive way, and helping to drive change.
We think it’s important to hear what our customers think of us – sometimes it’s good and other times not – but hearing the not so good stuff helps us improve how we do things in future. We work with a group called VIVID Impact and their feedback’s invaluable. Made up entirely of VIVID customers, they meet regularly to look at and positively challenge our performance. They also hold our Board to account on the services we deliver and provide feedback to customers.