Led by Mark Perry, our Chief Executive, the Executive team’s responsible for driving forward our corporate plan. And making sure we achieve what we’re passionately committed to delivering – ‘More homes, bright futures’.
Between them, they have a wide range of backgrounds and experience from both the public and private sectors. Here’s a bit more about them.
Mark became Chief Executive of VIVID in April 2017 from his role as Chief Executive of Sentinel and previously as Group Commercial Director at Affinity Sutton, now Clarion. Mark’s well known in the sector with over 25 years of experience in housing and is a key business figure in the region and beyond. He also has a strong commercial background and a master’s degree in business administration. Mark is Chair of the National Housing Federation’s South East Sounding Board and a non-executive director at McCarthy & Stone (Shared Ownership). Prior to this, he was the senior independent director at Surrey and Borders Partnership NHS Foundation Trust.
Responsible for maintaining our financial strength and sound governance, Duncan, Chief Finance Officer, makes sure our development plans are fully funded and our technology helps us deliver our services and ambitions. Duncan’s a chartered accountant with over 15 years’ experience in the housing sector. He previously spent six years with KPMG where he provided financial planning and risk management services to some high-profile clients before moving into the housing sector.
Jonathan Cowie is our Chief Operating Officer, leading all our customer-facing services, including customer service, repairs and assets, neighbourhoods, community investment and service transformation. With a professional service background, he brings a wealth of experience dealing with all aspects of transformation and service delivery within social housing, as well as wider insight leading service in the international telecoms and utility sectors. He’s also a non-executive director for the Institute of Customer Service, helping to raise standards of service across the UK. Prior to joining us, Jonathan was Chief Executive of City West Homes in Westminster, where he implemented a five-year strategic plan to re-focus the organisation on customer priorities and as COO at Sovereign Housing, led the design and build for service delivery and resident engagement.
Mike is our Group Development & New Business Director responsible for the delivery of our development projects, sales and new business. A Fellow of the Royal Institution of Chartered Surveyors and a Member of the Chartered Institute of Housing, Mike oversees our new build development programme, which is set to deliver 17,000 new homes over the next 10 years including major regeneration projects and innovative joint venture initiatives. With over 15 years’ experience in housing development, Mike spearheads our approach to reduce the carbon footprint of our new homes and carbon neutrality in construction, as well as our drive to become a leading developer of offsite manufactured homes. In addition to his role at VIVID, Mike is also Chair of Bargate Homes, and responsible for ensuring that we maintain our position as the leading developer of new and affordable homes.
Duncan is Group Director of Resources at VIVID and has spent his last 25 years working mainly in HR, as well as having responsibility for marketing and business Improvement. Mainly experienced in the private sector, Duncan’s spent some time in central government. He specialises in change management, and business transformation and has worked across all HR disciplines. At VIVID, Duncan’s responsible for HR, Communications, Information Technology, Health and Safety and Strategic Affairs. Although these are all very different, he sees them having a joint responsibility for challenging the business, in a positive way, and helping to drive change and business improvement.
Follow this link to see our current regulatory judgement on the government website, The judgement is dated 28 July 2021. It is the Regulator of Social Housing's view of how well we're meeting regulatory standards.
We think it’s important to hear what our customers think of us – sometimes it’s good and other times not – but hearing the not so good stuff helps us improve how we do things in future. We work with a group called VIVID Impact and their feedback’s invaluable. Made up entirely of VIVID customers, they meet regularly to look at and positively challenge our performance. They also hold our Board to account on the services we deliver and provide feedback to customers.