Ian and Craig from VIVID Impact talk about making a difference
We want to be able to listen to every customer's voice, involve 100% of customers who want to be involved and to act on customer views and suggestions where we can so we're delivering the services and communities you want.
We have a number of ways you can get involved:
We’re always looking for more customers who'd like to join VIVID Impact. The panel’s made up entirely of VIVID customers who attend regular meetings to monitor, scrutinise and constructively challenge our performance, hold our Board to account on service delivery and also provide feedback to customers.
If you'd like to get involved, please email our Customer Engagement team or contact us via 0800 652 0898 and ask for a member of the Customer Engagement Team.Email us
We look at all your ideas and feedback. It helps us improve the way we deliver services, develop quality homes and lay the foundations for vibrant communities.
Read our strategy for working in partnership with customers, providing engagement opportunities, and improving activities in your community
We're looking for neighbourhood volunteers to carry out monthly walkabouts in their area to:
If you'd like to apply to become a neighbourhood volunteer, please complete the form below. We'll be in touch!