Call us on 0800 652 0898. There’ll be someone to take your call, any time day or night. But keep in mind, if we come to your home and the repair isn't an emergency, you'll be charged an emergency call-out fee.
We’ll reply by the end of the next working day. Or text BAL to check your rent balance. It works best if we’ve got your number. Not sure if we do? Check your online account or contact us
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Call us on 0800 652 0898.
We're open 8.30am - 5pm Monday to Thursday, and 8.30am - 4.30pm on Friday
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We'll be in touch by the end of the next working day