We want our website to be easy to use and accessible for everyone. So, here's some tips on how to make things easier for you when browsing the web

I can't see very well

Ways to change the colours, contrast and size of text on your computer or web browser. Make things easier for you to see.

I'm blind

These guides explain ways to make things easier for people who are blind, like how to make your computer speak out loud.

Keyboard and mouse

Here's some ways to make your keyboard more accessible, slow your mouse down, set up voice recognition and other tips.


We use a sign language service for customers who use British Sign Language.

The live service, provided by SignVideo, will enable you to contact us using British Sign Language. When you click the button (below), you’ll be connected to an interpreter from SignVideo who'll interpret your call.

Connect to an interpreter

Before you start, let’s check you’re set-up to use it

And the technical detail

  • A PC, Mac or laptop with a webcam or a tablet or smartphone
  • Chrome (PC and Mac), Firefox (Pc and Mac), Mac Safari 11, iOS 11 Safari and Android 4.0 upwards
  • Bandwidth that is:
    • Minimum 512kbps
    • Recommended 1 mbps upload for HD Video
    • Maximum 1.5 mbps

This service is free from your own home and is available during office hours (that’s 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Fridays).

For troubleshooting and technical guidance, please contact Sign Video directly on or call 020 3388 0771.

Still need help?

If you need a document in large print or a different language, just ask

Get in touch