Latest news

From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together

Customer news

Seen unsafe driving in your community? You can report it online

If you’ve spotted unsafe or noisy driving in your neighbourhood, you can help by reporting it to the Police. The easiest way to do this is through Hampshire SNAP, their new online tool.

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Car in community
Customer news

Managed migration: Advice on switching to Universal Credit

If you’ve received a DWP migration notice, you may need to move from ESA or Housing Benefit to Universal Credit. This article explains what the change means and how we can support you through the transition.

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Person on the phone
Customer news Leaseholder Shared ownership

Managing agent project – what we’ve achieved

We’ve launched a managing agent project to make sure our customers get the best possible service.

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Staff member talking and smiling
Customer news

Your voice matters – Customer influence update

Here’s an update on the progress we’re making together in achieving the outcomes of our Customer Influence strategy.

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VIVID staff talking to customer
Customer news Leaseholder Shared ownership

Thinking about switching lenders or borrowing more?

If you’re a shared owner and your fixed-term mortgage rate is coming to an end, or you’re looking to borrow extra, your new mortgage offer will need our approval.

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Oxlease House development in Romsey
Customer news

Continuing to drive change

Your feedback and engagement have shaped the services we deliver and the improvements we’ve made. Here’s a look back at what we’ve achieved this year, all dedicated to supporting you.

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VIVID vans
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