How to register for an online account
Our online account gives you access to our services 24/7.
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Anti-Social Behaviour Awareness Week 2025
From 30 June to 6 July, we’re supporting Anti-Social Behaviour Awareness Week, a national campaign focused on #MakingCommunitiesSafer. At VIVID, we’re committed to creating safe, welcoming neighbourhoods where everyone feels heard, respected, and protected.
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New approach to remortgaging
We’ve brought remortgaging and transfer of equity services in-house—saving customers up to £350 in solicitor fees and cutting processing times from months to just weeks. It’s all part of our commitment to making things simpler, faster, and more affordable.
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Changes to surveys
We’re introducing new ways to gather your valuable feedback through updated survey methods. Starting now, some surveys will be sent from a new phone number and email address, and you'll receive a link to complete the survey online.
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Make big savings and pay your rent smarter with the Housing Perks app
VIVID customers have used the Housing Perks app to save over £31,632 and contribute £5,296 towards rent and service charges.
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VIVID roadshow
VIVID’s first community roadshow of the year launched in Farnborough, bringing residents and teams together to share ideas, ask questions, and shape local priorities.
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