Latest news

As you can see, we’re making a real difference with the work we’re doing in our local area

Customer news

New features coming soon!

We’re thrilled to announce we'll soon be launching new and improved online account features. They’re designed to make managing your home and tenancy easier than ever!

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Online account
Customer news

7 simple ways to make your home more eco-friendly

In today's world, making small changes in our daily habits can have a big impact on the environment. Here are seven easy and effective ways to make your home more eco-friendly:

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Green home
Customer news

Do you know who your neighbourhood officer is?

If you’re unsure who your neighbourhood officer is, you can find a list here. You’ll see our neighbourhood officers out and about in your area, carrying out home visits and walk arounds in the community.

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VIVID neighbourhood officer
Customer news

Spring cleaning? Here's how to rehome your unwanted stuff

The sun is shining and the flowers are blooming! If you’re planning on spring cleaning and decluttering your home, here’s some tips on what to do with your unwanted things.

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Cleaning products on a kitchen counter
Customer news

Rent and service charge review 2025-26

Whether you live in one of our rented homes, you're a shared owner, leaseholder, or freeholder, we review your rent and service charges every year. You’ll shortly receive a letter from us about this.

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Person using calculator
Customer news

How to raise and view cases on your online account

One of the most useful features on the online account is the ability to create, view and manage cases - which are general enquiries or requests you've raised with us.

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Online account on mobile phone
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