George* was referred to our tenancy support team as he was seeking support with finding employment, which he hoped would help him deal with his rent arrears. His spinal injury made it difficult for him to find work.
Two customers from our VIVID Impact panel, Ian and Christine, have joined the newly formed Housing Ombudsman resident panel.
As the temperatures rise, it’s important to keep yourself and others cool to avoid overheating.
Diana came to us for advice during the pandemic last year, after she was reassessed by the DWP and was told that she was no longer entitled to Personal Independence Payment. We helped her to claim the benefits she was entitled to.