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As you can see, we’re making a real difference with the work we’re doing in our local area

Customer news

Are your home contents covered?

It’s a good idea to consider taking out home contents insurance, so that you know your personal belongings and home contents may be protected if something unexpected happens.

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Benefits Customer news Money Advice

VIVID Plus: Helping our customers get back on their feet

George* was referred to our tenancy support team as he was seeking support with finding employment, which he hoped would help him deal with his rent arrears. His spinal injury made it difficult for him to find work.

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Customer news VIVID Impact

VIVID customers join the new Housing Ombudsman resident panel

Two customers from our VIVID Impact panel, Ian and Christine, have joined the newly formed Housing Ombudsman resident panel.

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Customer news Wellbeing

Keeping cool over summer – tips to avoid overheating

As the temperatures rise, it’s important to keep yourself and others cool to avoid overheating.

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Customer news Fire safety Health and Safety

Tips on Fire Safety in the Kitchen

With 60% of fires in the home starting in the kitchen, it’s important to learn what causes them and the best practices for putting a stop to a fire before it starts.

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Customer news Money Advice Support

Helping customers with their Universal Credit claims

Diana came to us for advice during the pandemic last year, after she was reassessed by the DWP and was told that she was no longer entitled to Personal Independence Payment. We helped her to claim the benefits she was entitled to.

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