Changes to surveys
We’re introducing new ways to gather your valuable feedback through updated survey methods. Starting now, some surveys will be sent from a new phone number and email address, and you'll receive a link to complete the survey online.
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Make big savings and pay your rent smarter with the Housing Perks app
VIVID customers have used the Housing Perks app to save over £31,632 and contribute £5,296 towards rent and service charges.
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VIVID roadshow
VIVID’s first community roadshow of the year launched in Farnborough, bringing residents and teams together to share ideas, ask questions, and shape local priorities.
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Customer service standards launch
We’re constantly working with customers to review and co-create service standards that reflect what matters most.
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We're making some exciting improvements to our services
Temporary downtime for important upgrades
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Tenancy fraud: what to look out for
Did you know that it’s estimated 1 in every 100 social homes are being lived in illegally? This means fewer homes are available for people who really need them.
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