Customers stories

Customer stories - Turning ideas into action

Lee Sexton is helping shape the future of customer services at VIVID. As part of the customer scrutiny panel, Lee brings fresh ideas and a passion for collaboration to ensure customers’ voices are heard and real improvements happen. His commitment to practical changes and building trust makes every meeting a step toward better outcomes for the community.

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Lee Sexton
Press releases

VIVID secures £50 million loan from Lloyds Banking Group

We're pleased to share we have secured a green retrofit loan from Lloyds Banking Group

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Headshot of David Ball
Customer news

Listening to our customers

Connecting with communities through roadshows and feedback — shaping spaces and services that reflect what matters most to our customers.

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Member of staff and a customer walking together
Customer news

Caring for our shared spaces

Our spaces are cared for by our dedicated grounds team, who work hard to keep them safe, tidy, and pleasant.

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Grounds staff mowing the lawn
Customer news

Keeping our website accessible for you

We want everyone to be able to access and use our online services with ease.

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person looking at laptop
Press releases

Laburnum House gets a makeover

Transformation of Laburnum House in Hedge End with fresh interiors, new communal spaces, and a luxury salon

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