Customers stories

Customer news Leaseholder Shared ownership

Thinking about switching lenders or borrowing more?

If you’re a shared owner and your fixed-term mortgage rate is coming to an end, or you’re looking to borrow extra, your new mortgage offer will need our approval.

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Oxlease House development in Romsey
Customer news

Continuing to drive change

Your feedback and engagement have shaped the services we deliver and the improvements we’ve made. Here’s a look back at what we’ve achieved this year, all dedicated to supporting you.

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VIVID vans
Customer news

Accessing our services over the Christmas period

We’re still here for you over the Christmas and New Year period, making sure you can access the services you need while enjoying the festive season.

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VIVID staff member showing their badge
Press releases

VIVID continues its track record of top ratings from the Regulator of Social Housing

VIVID continues its track record of top ratings from the Regulator of Social Housing, with G1 and V1 reaffirmed for governance and financial viability.

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Mark Perry, CEO, VIVID
Press releases

Councillors visit new affordable housing site in Southampton

Local councillors in Southampton visited VIVID’s upcoming affordable housing development on Archery Road to see how the long-standing vacant site is being transformed into much-needed homes in the community.

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People stood on building site
Customer stories

Jamie’s story: How our Tenancy Sustainment team made a real difference

Hear from Jamie, who recently received support from our team and shares how it’s made a difference in his life

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