Latest news
From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
Our latest roadshow - Leigh Park May 2026
On Thursday 14 May we invited customers to the Dickinson Centre in Leigh Park, Havant after a week of door‑knocking across the area.
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VIVID Plus launches £100,000 fund for local communities
VIVID Plus launches £100,000 fund offering grants for community projects across Hampshire to boost support and strengthen local communities.
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VIVID thanks customers for their help shaping customer experience
VIVID brings nearly 40 customers together in Winchester to celebrate the impact their feedback is having across the organisation.
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The sector needs to up the pace on harnessing artificial intelligence
As expectations rise, AI and data can play a crucial role in driving improvements in customer experience
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Our customer influence celebration event
A look at an event celebrating the influence customers have had on our services.
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VIVID launches customer-focused credential for its staff
We're the first housing association to launch a customer-skills credential assured by City & Guilds for all its staff.
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