Latest news
From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
Why we're introducing an all-staff credential for customer skills
We've introduced a Customer Advocate credential to embed customer skills across the organisation - driving consistent, meaningful experiences for every customer.
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Our approach to equality diversity and culture across the organisation
We’ve been challenging ourselves to think differently about what inclusion really looks and feels like at VIVID. Not as something we say, but something our customers actually experience.
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How we’re communicating in ways that work for you
Clear and warm communication using accessibility options with SignVideo, WhatsApp and Recite Me.
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Our latest roadshow - Leigh Park May 2026
On Thursday 14 May we invited customers to the Dickinson Centre in Leigh Park, Havant after a week of door‑knocking across the area.
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VIVID Plus launches £100,000 fund for local communities
VIVID Plus launches £100,000 fund offering grants for community projects across Hampshire to boost support and strengthen local communities.
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VIVID thanks customers for their help shaping customer experience
VIVID brings nearly 40 customers together in Winchester to celebrate the impact their feedback is having across the organisation.
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