Last year, we completed a review of our service charge process to gather feedback from our customers and understand what you’d like to see from us.
Mary’s* one of our over 55s customers who’s lived in one of our homes since 2009. Due to some personal issues, Mary had been having difficulty managing her finances and as a result, had been struggling to pay her rent.
By Duncan Short, Group Resources Director
Residents at VIVID’s Abbey Court were joined by the Mayor of Basingstoke and Deane, Rt Hon Maria Miller MP, Lady Louisa Portal, and children from Cornerstone Miss Muffet nursery for an indoor street party on 22 April 2022.