Latest news

From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together

Press releases

VIVID welcomes NFDC members to New Milton affordable homes scheme

Councillors from New Forest District Council (NFDC) visited VIVID’s new housing development in New Milton on Friday to see progress on 17 new affordable homes.

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Cllr Steve Clarke (NFDC), Richard Fooks (Glossbrook Builders), Mike Shepherd (VIVID), Sophie Sajic (NFDC), Cllr Steve Davies (NFDC)
Press releases

Customer influence, AI and action: VIVID’s Annual Review charts progress on customer experience

We've published our Annual Review for 2025–26, highlighting how customer influence, data and digital innovation are driving improvements in customer experience, homes and communities.

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Mark Perry, Chief executive, VIVID
Press releases

Building more homes and building trust are not mutually exclusive

Chief Executive, Mark Perry explains how housing providers can build more affordable homes while strengthening customer trust through innovation, partnership working and customer engagement. As published in Inside Housing

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Mark Perry, CEO, VIVID
Customer stories

Lisa: What makes a good place to live

Lisa shares what home means to her and reflects on the role a safe, warm home and our neighbours play in helping people feel they have a good place to live.

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Lisa in her home
Customer stories

Love and laughter at North Town community centre

Love & Laughter is helping people in North Town overcome loneliness and isolation, using our community centre as a welcoming place to connect and belong.

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Love & Laughter team
Customer stories

Terry: Journey to feeling at home

Terry's journey shows how the right support can turn a house into a home, helping him build confidence, put down roots and enjoy a more secure future.

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Terry and Coco
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