Latest news
From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
Robin’s story
Find out how our money advice and benefits team recently supported one of our customers.
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New channels to replace emails and text message
We’re introducing new ways for you to get in touch, to replace emails and text messages
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You said, we did: November 2023
We always want to hear your feedback. If you’re asked to take part in a customer survey, we want you to know that you’re listened to, and that we’ll improve our services where we can.
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Spotting tenancy fraud
Tenancy fraud is when someone is living in a home they shouldn’t be. Find out how to spot the signs and what to do if you think someone is committing tenancy fraud.
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Supporting our customers with digital skills
Hear from one of our customers, Tina, about how we helped improve her digital skills and the impact it's had.
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Are your belongings protected?
No matter how careful you are, accidents can happen. There is always the chance that your possessions could get broken, damaged or stolen - and replacing them may be expensive.
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