Customer service standards launch
We’re constantly working with customers to review and co-create service standards that reflect what matters most.
read story
We're making some exciting improvements to our services
Temporary downtime for important upgrades
read story
Tenancy fraud: what to look out for
Did you know that it’s estimated 1 in every 100 social homes are being lived in illegally? This means fewer homes are available for people who really need them.
read story
Mutual exchange
Looking to move? Over 420 households successfully swapped homes with us last year through mutual exchange - also known as a home swap, where you and another tenant agree to switch homes.
read story
Tenant Satisfaction Surveys
We’ve just started our next round of perception surveys, to collect the Tenant Satisfaction Measures (TSMs)
read story
New features coming soon!
We’re thrilled to announce we'll soon be launching new and improved online account features. They’re designed to make managing your home and tenancy easier than ever!
read story
