Latest news
From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
You said, we did: October 2024
One of the aims of our Customer Influence Strategy 2024-28 is ‘learn’. Here’s some information about how we’re listening to and learning from our customers.
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Tell DWP about your experiences of contacting them by phone
The DWP wants to find out about experiences of accessing DWP services via telephone across all benefit lines.
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Working Together
Over the past 6 months we have been developing ways to make sure we work more collaboratively with customers and make sure our customer voices influence what we do.
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Tpas Involvement Week: 14 - 18 October 2024
Tpas are hosting a National Involvement Week, to shine a spotlight on and celebrate all forms of resident, tenant, and customer-led involvement.
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VIVID welcomes new apprentices
We’ve welcomed our first group of apprentices to our 3-year Housing Progression Pathway
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Customer Influence Strategy - Understand
Last month we updated you on the ‘listen’ aim of our Customer Influence Strategy 2024-28. We want to share more information about the ‘understand’ aim of the strategy.
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