Get help with the cost of living from your local council
The Household Support Fund is currently available until September, which helps with essential costs like food and energy bills. Find out if you’re eligible and what help you can get from your council.
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Staying safe this summer in communal areas
It’s that time of year when we might be outside enjoying the nicer weather. We want everyone to enjoy communal gardens in a safe way.
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Tips for a budget-friendly summer
With the summer heat comes the temptation to splurge, but keeping your finances cool is equally important. Here are some tips to help you save money during the summer months.
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Exciting times ahead ... Customer Influence
We recently consulted with customers and colleagues here at VIVID, to shape our Customer Influence Strategy. We’ve used your feedback to shape our strategy, which has now been approved by our Board. Within our strategy we outline our commitment to listen, understand, learn and act on our customers' voices.
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Partner spotlight: Turnstyle
Through our charitable arm, VIVID Plus, we’ve supported and funded several local programmes which aim to help young people at risk of getting involved in youth violence and drug related behaviours.
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Complaints handling 2023/24
We review our complaint processes each year to ensure we meet the requirements of the Housing Ombudsman’s Scheme and accompanying code.
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