Latest news

From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together

Customer news

7 simple ways to make your home more eco-friendly

In today's world, making small changes in our daily habits can have a big impact on the environment. Here are seven easy and effective ways to make your home more eco-friendly:

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Green home
Customer news

Do you know who your neighbourhood officer is?

If you’re unsure who your neighbourhood officer is, you can find a list here. You’ll see our neighbourhood officers out and about in your area, carrying out home visits and walk around in the community.

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VIVID neighbourhood officer
Customer news

How to raise and view cases on your online account

One of the most useful features on the online account is the ability to create, view and manage cases - which are general enquiries or requests you've raised with us.

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Online account on mobile phone
Customer news

You said, we did: February 2025

Your opinion matters as it helps us shape our services to meet your needs, and we appreciate your feedback on how we can improve.

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Staff member talking to a customer
Customer news

Save 10% off your supermarket shop with Housing Perks!

We’re offering a 10% discount off your supermarket shopping when using the Housing Perks app

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Housing Perks app promotional graphic
Customer news

How you've shaped our services

We’re committed to listening to and acting on your feedback. Here are some examples of how you’ve helped shape our services.

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