Latest news

From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together

Customer news Shared ownership

Helping you find a place to call home

Hear from a customer who’s recently moved into one of our homes, and what it means to them.

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Customer news

Customer feedback: You said, we did

We always want to hear where you think we can improve, to provide an even better experience for you.

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Customer news

Improving our complaints service

We’re making improvements to our complaints service by creating a dedicated, centralised team to manage complaint cases and work with colleagues to provide the best possible outcome against our published standards and procedures.

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Customer news

Don’t miss out on free summer activities for your kids!

If your child is entitled to free school meals, make sure you make the most of the free activities that are being put on by councils across the country.

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Customer news Money Advice VIVID Plus

VIVID Plus: Helping our customers manage their finances

We’re here to help you with things such as maintaining your tenancy or providing support with money advice and benefits.

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Customer news VIVID Plus

Join the customer engagement movement and shape our services!

Our customers are at the heart of everything we do. We value your voice, insights, and experiences.

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Jan Waterman with customer
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