Latest news
From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
VIVID in Bloom brings communities together
Gardening enthusiasts at Laburnum House and Rodbard House took part in VIVID in Bloom, with customers at Laburnum House securing this year's winning title.
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VIVID and Citizens Advice partnership clears more than £750,000 of customer debt
VIVID and Citizens Advice Rushmoor have worked together to help customers write off more than £750,000 in debt, combining trusted support with specialist advice.
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VIVID welcomes NFDC members to New Milton affordable homes scheme
Councillors from New Forest District Council (NFDC) visited VIVID’s new housing development in New Milton on Friday to see progress on 17 new affordable homes.
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Customer influence, AI and action: VIVID’s Annual Review charts progress on customer experience
We've published our Annual Review for 2025–26, highlighting how customer influence, data and digital innovation are driving improvements in customer experience, homes and communities.
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Building more homes and building trust are not mutually exclusive
Chief Executive, Mark Perry explains how housing providers can build more affordable homes while strengthening customer trust through innovation, partnership working and customer engagement. As published in Inside Housing
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Lisa: What makes a good place to live
Lisa shares what home means to her and reflects on the role a safe, warm home and our neighbours play in helping people feel they have a good place to live.
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