Latest news
From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together
Your voice matters – Customer influence update
Here’s an update on the progress we’re making together in achieving the outcomes of our Customer Influence strategy.
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Thinking about switching lenders or borrowing more?
If you’re a shared owner and your fixed-term mortgage rate is coming to an end, or you’re looking to borrow extra, your new mortgage offer will need our approval.
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Continuing to drive change
Your feedback and engagement have shaped the services we deliver and the improvements we’ve made. Here’s a look back at what we’ve achieved this year, all dedicated to supporting you.
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Accessing our services over the Christmas period
We’re still here for you over the Christmas and New Year period, making sure you can access the services you need while enjoying the festive season.
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Recognising and responding to domestic abuse
Marking White Ribbon Day – Ending Male Violence Against Women
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Fire safety over Christmas
The festive season is a time for joy and beautiful decorations - but it’s also a time when fire risks increase significantly, so it's important to stay vigilant and keep your home safe.
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