Your online account just got even better!
We’ve added more features to make managing your home and tenancy even easier.
read story
How your feedback is shaping our services
We’ve been out and about this summer, hearing from over 150 customers in Farnham and Farnborough about what matters most to them. From shaping new service standards to tackling repairs and building safety, your feedback is driving real change.
read story
How we helped win a DWP overpayment appeal
Find out how our money advice and benefits team recently supported one of our customers.
read story
How to register for an online account
Our online account gives you access to our services 24/7.
read story
Anti-Social Behaviour Awareness Week 2025
From 30 June to 6 July, we’re supporting Anti-Social Behaviour Awareness Week, a national campaign focused on #MakingCommunitiesSafer. At VIVID, we’re committed to creating safe, welcoming neighbourhoods where everyone feels heard, respected, and protected.
read story
New approach to remortgaging
We’ve brought remortgaging and transfer of equity services in-house—saving customers up to £350 in solicitor fees and cutting processing times from months to just weeks. It’s all part of our commitment to making things simpler, faster, and more affordable.
read story
