You said, we did: November 2023
We always want to hear your feedback. If you’re asked to take part in a customer survey, we want you to know that you’re listened to, and that we’ll improve our services where we can.
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Spotting tenancy fraud
Tenancy fraud is when someone is living in a home they shouldn’t be. Find out how to spot the signs and what to do if you think someone is committing tenancy fraud.
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Supporting our customers with digital skills
Hear from one of our customers, Tina, about how we helped improve her digital skills and the impact it's had.
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Are your belongings protected?
No matter how careful you are, accidents can happen. There is always the chance that your possessions could get broken, damaged or stolen - and replacing them may be expensive.
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Is your home ready for winter?
As the winter months approach, completing some home maintenance checks is a really good idea to help keep you and your home as safe as possible. To start preparing your home, we’ve put together some top tips and advice.
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Our new virtual appointment service
VIVID are now offering customers virtual appointments to discuss repairs.
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