Useful energy and water saving tips
We’ve put together some useful tips that could help save some money.
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We’ve listened to you and we’re making it simpler and easier to contact us
You told us that it’s important for you to be able to contact us easily and to answer any queries that you have quickly, so we’re launching some new and improved ways for you to contact us.
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Robin’s story
Find out how our money advice and benefits team recently supported one of our customers.
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New channels to replace emails and text message
We’re introducing new ways for you to get in touch, to replace emails and text messages
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You said, we did: November 2023
We always want to hear your feedback. If you’re asked to take part in a customer survey, we want you to know that you’re listened to, and that we’ll improve our services where we can.
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Spotting tenancy fraud
Tenancy fraud is when someone is living in a home they shouldn’t be. Find out how to spot the signs and what to do if you think someone is committing tenancy fraud.
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