Latest news

From helpful advice to inspiring journeys—dive into updates and customer stories that show how we’re building vibrant communities together

Customer news

Our extra care schemes

Our extra care scheme consists of self-contained apartments which have been carefully adapted for those who need that little extra bit of support.

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Photo of VIVID staff and a VIVID customer at one our over 55 schemes
Customer news Press releases VIVID Plus

VIVID launches Housing Perks discount app for customers

We've teamed up with Housing Perks to provide an exclusive discount app for our customers, funded through VIVID Plus.

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Housing Perks app promotional graphic
Customer news

Tenant satisfaction measures surveys

TLF Research carry out regular satisfaction surveys on our behalf, and the next one will be taking place soon.

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Customer news

You said, we did: February 2024

Find out about the results from our most recent customer surveys, and how we’re taking on-board the feedback given.

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Trade staff carrying box, smiling at customer
Customer news VIVID Plus

How we helped a customer get back into work

Find out how we helped a customer get back into work.

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VIVID staff member talking to a customer
Customer news

You can now message us!

We recently launched new ways to contact us, with the aim of making it simpler and easier for you to get the answer to your query. This includes our new chat service.

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Person holding phone messaging on Live Chat
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