You said, we did: August 2025
Your views help shape the way we do things, making sure our services work for you
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Your online account just got even better!
We’ve added more features to make managing your home and tenancy even easier.
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How your feedback is shaping our services
We’ve been out and about this summer, hearing from over 150 customers in Farnham and Farnborough about what matters most to them. From shaping new service standards to tackling repairs and building safety, your feedback is driving real change.
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How we helped win a DWP overpayment appeal
Find out how our money advice and benefits team recently supported one of our customers.
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How to register for an online account
Our online account gives you access to our services 24/7.
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Anti-Social Behaviour Awareness Week 2025
From 30 June to 6 July, we’re supporting Anti-Social Behaviour Awareness Week, a national campaign focused on #MakingCommunitiesSafer. At VIVID, we’re committed to creating safe, welcoming neighbourhoods where everyone feels heard, respected, and protected.
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