Customer news

Our Spring and Platinum Jubilee bank holiday opening hours 2022

Over the Spring and Platinum Jubilee bank holiday 2022, there’ll be some changes to our customer contact centre opening hours:

Wednesday 1 June - Our customer contact centre will close at 5pm. Our normal out of hours service is available for emergencies on 0800 652 0898.

Thursday 2 June to Monday 6 June at 8:30am - Emergency out of hours service.

Monday 6 June - Customer contact centre opens at 8:30am and usual services continue.

And remember, if you do have an emergency during this time, you can contact our out of hours team on 0800 652 0898.

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We're now closed for the weekend. We'll be monitoring social media again from 8.30AM on Monday. If you have an emer… https://t.co/lk0KqxQKqq

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