Looking at the facts helps us improve how we do things in future. And we regularly carry out research projects – often in partnership with others – to inform our future strategy. And we feel our research helps us deliver the right homes and services in the right places.
We look at the bigger picture as well – studying the bigger issues affecting our sector. It helps us influence how we and others can work better and contribute to the wider policy debate.
Our study with Aston University looks at the quality of housing and neighbourhoods, revealing key areas for consideration when building and retrofitting homes in order to prioritise customer wellbeing. Read the summary report to find out more (PDF, 2MB).
It’s not all about quantity, it’s about creating thriving communities - giving people a sense of wellbeing in the neighbourhood they live in. Take a look at our full report which explores our findings in-depth.Read our full report (PDF 2,023)