Customer news

Your online account just got even better!

Access our services 24/7

We’ve added more features to make managing your home and tenancy even easier. You’re now able to: 

 

  • Manage your repairs: Easily report, track, and update repairs to keep your home in top shape 

  • Report communal repairs and grounds issues: Spotted an issue in your communal area or shared outdoor space? You can now easily log a repair when something needs sorting 

  • View and reschedule appointments: Keep track of your appointments, and easily view or reschedule them whenever you need to. You can also amend your gas service and other compliance-related appointments within timescales 

  • Give notice on your tenancy: Planning to move? You can now give notice on your tenancy through your online account 

And that’s not all! You can still pay your rent, view important documents, manage cases and much more. 

Explore your online account!

If you haven’t registered for your online account yet, click here to see how to do it. 

Join over 16,000 of our customers who are already enjoying the benefits of our enhanced online account features! 

Need some help? 

We’ve created some helpful videos to guide you through using your online account. If you need more support, feel free to contact us

I can do everything through the online account