Report a repair

There are many different ways you can tell us if something needs fixing. The best way is online where you don’t need to pick up a phone

Tell us your postcode

Before we do anything else, we’d like to find out a bit more about you. It’ll help us make sure we give you the right information.

Who’s responsible for what?

To help make it clear which repairs in your home we look after, and which are your responsibility, here's a helpful guide about our repairs process and timings

Find out more