How we helped a customer get back into work
Find out how we helped a customer get back into work.
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You can now message us!
We recently launched new ways to contact us, with the aim of making it simpler and easier for you to get the answer to your query. This includes our new chat service.
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Awaab’s Law Consultation
On 20 July 2023, Awaab’s Law was formally approved and can be used in a court of law. Awaab’s Law will require landlords to follow new requirements (such as improving the timescales for repairs).
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Ideal Heating boiler safety notice
We have been notified by Ideal Heating that they have identified a potential issue with several of their Combi and System boilers, installed between August 2022 until 7 January 2024.
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Watch out for disrepair claims companies
Some of our customers have been contacted by companies offering a ‘no win no fee’ service for a housing disrepair. These organisations are not connected to us in any way and are rarely there to benefit you.
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VIVID Plus - we're here to help
We have a dedicated team that can support you with money and benefits advice, and help manage your finances after Christmas.
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