Tenant satisfaction measures surveys
TLF Research carry out regular satisfaction surveys on our behalf, and the next one will be taking place soon.
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You said, we did: February 2024
Find out about the results from our most recent customer surveys, and how we’re taking on-board the feedback given.
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How we helped a customer get back into work
Find out how we helped a customer get back into work.
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You can now message us!
We recently launched new ways to contact us, with the aim of making it simpler and easier for you to get the answer to your query. This includes our new chat service.
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Awaab’s Law Consultation
On 20 July 2023, Awaab’s Law was formally approved and can be used in a court of law. Awaab’s Law will require landlords to follow new requirements (such as improving the timescales for repairs).
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Ideal Heating boiler safety notice
We have been notified by Ideal Heating that they have identified a potential issue with several of their Combi and System boilers, installed between August 2022 until 7 January 2024.
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