Customer news

Introducing our new Service Charge and Leaseholder team

We’re introducing a new Service Charge and Leasehold team, who’ll be able to provide specialist advice and focus on your queries, which we hope will increase your satisfaction in our service.

We’ve listened to your feedback on how you’d like our neighbourhood services to be delivered, and we’ve made some changes, which we hope will allow us to deliver a better customer experience for our leasehold and shared owner customers. 

View the video below to find out a bit more about the new team and how it’ll benefit you.

To contact your Service Charge and Leasehold Officer, please contact us in the usual way and we’ll pass it on to your Service Charge and Leasehold Officer.