Watch our short video for helpful advice about drying out your new-build home
New homes hold a lot of moisture from the building process. This is because concrete, bricks, plaster and other materials absorb water during the build
So new homes need a drying out period of 12 months
To reduce condensation, it’s important to keep your home well ventilated. You can do this by opening windows, keep your window trickle vents open, use the extractor fan in the kitchen and bathroom, leave a gap between your furniture and walls, and keep your home at an even temperature
As moisture evaporates and your home is heated, cracks may appear. These aren't defects unless they're larger than the width of a £1 coin
You can redecorate after the 12-month drying out period has ended
We recommend that you don't hang anything from the walls or ceilings in the first 12 months. Any damange caused by hanging things won't be covered by the defect warranty
If you have any queries about the drying out process, please get in touch by emailing email@example.com or phoning 0800 652 0898.