At a very basic level, we provide you with a service and you, as the customer, pay us for it. In reality, our arrangement is much more than that. We have a wide-ranging, quite complex, relationship where you expect certain things from us, and we expect things from you in return.
We want our partnership to be open and fair. And if we both keep to the bargain, we should both be satisfied with the deal.
We’ll keep all of our other commitments in your shared ownership agreement
Information on how to sell your home
How to buy more shares of your home here
Discover how to re-mortgage your home
Doing things online is normally the quickest and easiest way, but we know it’s not always the best way for everyone. You can phone us on 0800 652 0898 (our phone lines are open 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Friday). Remember, the phones do get really busy. And you might have to wait.Get in touch