Looking after my home

Everything you need to make sure your home’s safe, warm and comfortable (and in particular, the building itself)

Fire safety

Important fire safety information to keep you safe in your home

Damp and mould

How you can prevent damp and mould in your home

Heating my home

Keeping your home warm (and save money doing it)

Repairs to my home

A guide to which repairs we look after and which are your responsibility

Making changes

All you need to know about making changes to your home

Planned maintenance

How we update and make improvements to your home


Understanding when you should and shouldn’t be worried about asbestos


Want to rent a garage? We have over 3,000 garages to choose from

Helpful videos

Short videos to help fix issues around your home

Gas safety

We carry out a gas service every 12 months for your safety


Find out more about our caretaking service

Grounds Maintenance

Find out more about our grounds maintenance service

My new-build home

Moving into a new-build home? Watch our videos to help you settle in

Rights and responsibilities

What we should expect from one another.


Here's our advice on how to prevent Legionella growth in your home.

Your account

Log into your account to pay your rent and report a repair

Go to my account

Get in touch

There's lots of ways to contact us

Contact us