Worried about paying your rent?
We know that some of you are worried about how you'll pay your rent because of the impact of coronavirus. We're here to help and make sure you feel secure in your home. If you're unwell or can't work because of coronavirus we want to reassure our customers that no one will lose their home as a result of this virus. We know you'll do your best to pay your rent but if you're in financial difficulties we're here to help. We can offer support on money advice and claiming benefits so please get in touch in the usual way. You can also find information on our Frequently Asked Questions page.
Want to check your latest rent balance? You can do this at any time by simply texting BAL to 07860 063211. It works best if we’ve got your number. Not sure if we do? Check your online account or contact us.
Don't let the issue get too big. The sooner we know you're struggling, the sooner we can help sort it out:
To try and help you stay in control of your finances, we’ve collected together some information that’ll give you helpful advice on how better to manage your money. It gives information on how to stay out of debt and ideas on how you could save money, including how to change your energy supplier.Find out more