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Swapping or moving
If you’re one of our customers and want to swap or move, please complete the application form below
Complete the form
Mutual Exchange
How many homes are swapping in this mutual exchange? *
Please select:
1
2
3
4
5
6
7
8
9
10
11
12
Please give details of the lead tenant
Title *
Please select:
Miss
Ms
Mrs
Mr
Dr
Other
First name *
Last name *
Date of birth (dd/mm/yy) *
Telephone number *
Email address *
Ethnic origin *
Please select:
Prefer not to say
White British
White Irish
Other White
Mixed White and Black Caribbean
Mixed White and Black African
Mixed White Asian
Other Mixed
Asian or Asian British Indian
Asian or Asian British Bangladeshi
Other Asian
Black or Black British Caribbean
Black or Black British African
Black or Black British other
Chinese
Other
National Insurance Number *
Do you consider yourself to have a disability? *
Yes
No
If yes, please provide details
Who's your emergency contact?
Name
❋ This should be someone outside of your household
Phone number
Address
Email address
Relationship to you
Your current home
First line of address *
City *
Postcode *
How many bedrooms do you have? *
Who is your landlord? *
Property type *
❋ Such as flat or house
What's the reason for swapping your home? *
I confirm that I'm not in arrears
Where did you find your home swap?
Please select:
Homeswapper
Facebook
Local press advert
Word of mouth
Other
If other, please specify:
Where have you lived before? We need to know your addresses from the last 5 years.
First line of address
City
Postcode
Date from
Date to
Why did you leave?
Add another address
Please give details of the joint tenant (tenant 2)
Title
Please select:
Miss
Ms
Mrs
Mr
Dr
Other
First name
Last name
Date of birth (dd/mm/yy)
Telephone number
Email address
What is your relationship to tenant 1?
Ethnic origin
Please select:
Prefer not to say
White British
White Irish
Other White
Mixed White and Black Caribbean
Mixed White and Black African
Mixed White Asian
Other Mixed
Asian or Asian British Indian
Asian or Asian British Bangladeshi
Other Asian
Black or Black British Caribbean
Black or Black British African
Black or Black British other
Chinese
Other
National Insurance Number
Do you consider tenant 2 to have a disability? *
Yes
No
If yes, please provide details
If you're applying for a joint tenancy, where has tenant 2 lived before? We need to know their addresses from the last 5 years.
Date from
Date to
Why did they leave?
Add another address
Please give details of everyone else who lives with you and will be moving to your new home
First name
Surname
Date of birth (dd/mm/yy)
National Insurance Number
What's their gender?
Please select:
Male
Female
Prefer not to say
Relationship to tenant
Do they have a disability?
Please select:
No
Yes
If yes, please provide details
❋ Please give details of their disability
Do they use a wheelchair?
Please select:
No
Yes
Add another person
Language
What's your household's first language? *
If English isn't your first language, can you read English?
Yes
No
If English isn't your first language, can you write in English?
Yes
No
If English isn't your first language, can you speak English?
Yes
No
Is anyone pregnant in the household?
Yes or no?
Yes
No
If yes, what's their name?
When's the baby due?
❋ dd/mm/yy
Property ownership
Do you currently own or have a financial interest in a property, including shared ownership? *
Yes
No
Offences
Has anyone who’ll live with you, or you, ever been convicted of a criminal offence? *
Yes
No
If yes, who and what?
❋ Who has been convicted and of what crime?
Has anyone who’ll live with you, or you, ever breached a tenancy agreement? *
Yes
No
If yes, who and how?
❋ Who breached a tenancy agreement and how did they breach it?
Other information
Are you a VIVID customer and renting a garage from us?
Yes
No
If yes, do you want to keep the garage after your house exchange?
Yes
No
❋ If you rent a garage from us but don’t want to keep it after your house exchange, you’ll need to give us notice on this.
Does anyone in your household use a mobility scooter? *
Yes
No
❋ Please tick yes or no
If you're a VIVID customer, please tick all that apply. Have you made any changes to your home?
Installed non standard light fittings
Installed new lights or electrics outside
Installed an electric fire, electric shower or cooker hood extractor fan
If you have made any changes to the property please can you detail these changes here
❋ Please specify what work has been carried and by whom
About the property you want to swap to
First line of address *
City *
Postcode *
Name of current tenant 1 *
Name of current tenant 2
Tenant 2's phone number
Property type
❋ Such as flat or house
Who is their landlord? *
Their current landlord's email *
Their current landlord's contact number *
Please tick the box to confirm that you're aware that a minimum of four weeks rent will be payable at sign up. If you're unable to make this payment then you need to contact us.
Staying in touch (lead tenant)
How would you like us to contact you?
Please select:
Email
Phone
Text
Letter
In person
Would you like us to contact you using...
Please select:
Braille
Large Print
Sign language
Audio CD/Tape
Different language
None
Who should we get in contact with, in an emergency? *
❋ Name
Emergency contact's relationship to you
Emergency contact's address
Emergency contact's telephone number
Emergency contact's email
Do you receive support from an external agency, friend or family member? *
Yes
No
If yes, please give us the details of who you receive support from and what this is for.
Staying in touch with the joint tenant (tenant 2)
How would you like us to contact tenant 2?
Please select:
Email
Phone
Text
Letter
In person
Would you like us to contact tenant 2 using...
Please select:
Braille
Large Print
Sign language
Audio CD/Tape
Different language
None
Who should we get in contact with, in an emergency?
What's your gender?
Please select:
Male
Female
Prefer not to say
Emergency contact's relationship to tenant 2
Emergency contact's address
Emergency contact's telephone number
Emergency contact's email
Do you receive support from an external agency, friend or family member?
Yes
No
If yes, please give us the details of who you receive support from and what this is for.
Personal information about the lead tenant - we'd like to know some information to make sure our services meet your needs. If you don't want to answer these, please select 'prefer not to say'.
What's your gender?
Please select:
Male
Female
Prefer not to say
Do you have any disabilities or long term medical issues?
Do you receive help with your personal care?
Do you get support from any agencies? For example, a support worker or CPN?
Personal information about tenant 2 - we'd like to know some information to make sure our services meet your needs. If you don't want to answer these, please select 'prefer not to say'.
Do you have any disabilities or long term medical issues?
Do you receive help with your personal care?
Do you get support from any agencies? For example, a support worker or CPN?
Connection to VIVID
Does anyone in the household work for VIVID or is a member of our Board?
Yes
No
Is anyone in the household closely connected* to a member of our staff or Board?
Yes
No
❋ closely connected means that they're your partner, a close relative or close friend
If 'Yes', please give details
There's a number of ways that you can help us improve our services. Would you like to know more about how to get involved with us?
Yes
No
Your agreement and Data Protection
Under the Data Protection Act 2018, we may share your information with other housing providers, Government agencies, energy suppliers, local councils, the police, social services, referencing agencies, contractors working on our behalf (like repair contractors, debt recovery and survey agencies) and other third parties. We do this to make sure that only people eligible for our homes access them, to provide new homes, manage existing homes, handle claims, prevent fraud, keep communities safe, recover money they are owed, make sure that people pay for all the services they receive at their homes and improve how we deliver our services.
I give permission for VIVID to take up references about me and my household, run credit and residency checks, get information from the police and other agencies about me and my household, share information with the agencies above about me and my household, use the information I provide to update their customer records and to provide housing where appropriate and to access my/our full financial data for the purposes of assessing affordability and to assist with the investigation of fraud.
I understand if any of the information I provide is found to be incorrect or untrue, VIVID may not consider me for housing. If this happens after I've been offered a tenancy, VIVID will take legal action to repossess the property.
I understand that VIVID carry out electrical and gas safety checks on the day of the new tenancy starting and that I need to be home and allow access for these appointments.
I understand that all tenancies within the swap need to start on the same day, and unless all parties are a VIVID customer or another landlord who can start tenancies on different days of the week, then my safety checks and move date will be a Monday.
I understand that VIVID will aim to have the safety checks completed in the morning, which means I may not be allowed to move until the afternoon. I understand that if the electrical and/or gas safety checks fail, my move date will need to be rearranged and I will not be allowed to move.
Aside from gas and electrical inspections, I understand that VIVID does not carry out a property condition inspection for mutual exchanges and that it is my responsibility to highlight any concerns to my swap partner. I understand that I am responsible for viewing the property throughout the mutual exchange process. I understand that I should visit the property the day before I sign my new tenancy as I will be accepting the property in that condition.
As a VIVID customer, I understand that I need to leave my property in a clean and tidy condition, free from damage and rubbish. I understand that I will be recharged for any damage or rubbish clearance that I leave behind.
Submit
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