Direct Debit form

The easiest way to pay your rent is by setting up a Direct Debit. You can do this by completing this form

Instruction to your bank or building society to pay by Direct Debit

Account holder(s) details
Payment Information
Property address this payment relates to

If you want to set up a Direct Debit for more than one account, please complete a separate form for each payment type.

Instruction to your bank or building society

Please pay VIVID Direct Debits from the account detailed in this instruction, subject to the safeguards assured by the Direct Debit Guarantee.

I understand that this instruction may remain with VIVID and, if so, details will be passed electronically to my bank or building society.

The Direct Debit Guarantee

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
  • If there are any changes to the amount, date or frequency of your Direct Debit, VIVID will notify you a minimum of 10 working days in advance of your account being debited or as otherwise agreed. If you request VIVID to collect a payment, confirmation of the amount and date will be given to you at the time of the request
  • If an error is made in the payment of your Direct Debit by VIVID or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
  • If you receive a refund you are not entitled to, you must pay it back when VIVID asks you to
  • You can cancel a Direct Debit at any time, by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.