Open and transparent

We’re open about how we provide our services, our actions, spending and performance

How we run our business

There's lots of information about  how we run our business throughout our website. And as we're keen to help our stakeholders understand our business, we've pulled some important bits together here. We’ll also take account of the information we’re regularly asked for when we review and update this page.

Our services and plans

Our service standards

How we’re performing

Financial information

Governance information

Regulatory judgement

See our current regulatory judgement on the government website: 13 January 2021

Our board

They're responsible for the management of the business

Governance

Meet our Executive team and find out about our customer scrutiny panel

Feedback

All your feedback matters We want to know what we're doing well and what services you feel could be improved. Let us know...

Find out more

Meet our Board

Our Board makes sure we're always one step ahead by looking to the future. This means we’re well set up to keep delivering ‘More homes, bright futures’ for our customers

Meet the team