Latest news
As you can see, we’re making a real difference with the work we’re doing in our local area
Awaab’s Law Consultation
On 20 July 2023, Awaab’s Law was formally approved and can be used in a court of law. Awaab’s Law will require landlords to follow new requirements (such as improving the timescales for repairs).
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Ideal Heating boiler safety notice
We have been notified by Ideal Heating that they have identified a potential issue with several of their Combi and System boilers, installed between August 2022 until 7 January 2024.
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Closure of our Barclays bank account
We’re closing our Barclays bank account and will instead only be using our Natwest account. Find out more...
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Watch out for disrepair claims companies
Some of our customers have been contacted by companies offering a ‘no win no fee’ service for a housing disrepair. These organisations are not connected to us in any way and are rarely there to benefit you.
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VIVID Plus - we're here to help
We have a dedicated team that can support you with money and benefits advice, and help manage your finances after Christmas.
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Meet your VIVID Impact panel
VIVID Impact, our scrutiny panel, takes an independent view of VIVID’s performance to ensure customers’ voices are heard and acted upon.
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