Customer news Support Wellbeing

Your wellbeing

We’re committed to providing homes and a range of services to help you to improve your wellbeing and have a brighter future. From searching for a job, accessing benefit advice or improving your digital skills, we can support you.

As a result, over the past year:

  • customers have claimed over £2 million in unclaimed benefits
  • 79 people have got back into employment
  • 48 customers have registered with HomeSwapper, to move to a more suitable home
  • 91 customers have taken steps to become more confident using computers and the internet through our digital mentor service in local libraries
  • 22 customers have gained a qualification.

Here are some examples:

  • Beverley recently attended an IT course in Eastleigh. She said: “Improving my IT skills has boosted my confidence. I feel more positive and I’ve been offered a new job that I’ll be starting shortly – I’m looking forward to a fresh start.”
  • Simon’s been receiving help from our Employment and Training team to find a job. He said: "My dyslexia meant that my visits to the job centre used to be really stressful, but with the support I’ve received I’m more relaxed and confident about going.”
  • Sarah received support to help her with her debt and arrears: “Zoe helped me to claim a Discretionary Housing Payment, which paid off a big chunk of my arrears, and then helped me to set up a Direct Debit, so each month I paid a bit more off my account – and this gave me piece of mind. I can’t believe how close I am to paying off all my debt - I feel so much better knowing that it’s under control.”

Please get in touch if you’d like to find out more about the support that we offer.

My dyslexia meant that my visits to the job centre used to be really stressful, but with the support I’ve received I’m more relaxed and confident about going.

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