Customer news Fire safety

Top ten tips to keep your home fire safe!

The safety of customers in our homes is our top priority, and this month we launch our year-long campaign to raise awareness of fire safety, to ensure that your homes are the safest that they can be.

Below, we share these simple steps to protect your family and home against the threat of fire:

1. Check your smoke alarm!

  • Make sure that you have a fire alarm fitted on every level of your house and check them regularly (unless you live in a scheme where VIVID tests them for you)
  • If you’re deaf or hard of hearing, make sure that you have a specialist alarm fitted (contact your local authority if you require one) 

2. Stay safe in the kitchen

  • Never leave cooking unattended and turn your oven or hob off when you’ve finished
  • Keep electrical leads, tea towels and clothing away from the oven and hob
  • Clean your grill (including the grill tray), hob and oven regularly - grease can build-up and easily catch fire 
  • Never leave a chip pan unattended and use a thermostat-controlled deep fat fryer if possible. If the oil starts to smoke, don’t put the food in and turn the heat off

3. Check appliances 

4. Live in a high-rise building?

  • Make sure you know your building’s evacuation policy – you may need to evacuate the building, or stay put in your flat if it’s safe to do so. If you’re unsure, check with your Neighbourhood Officer
  • Never use a lift when evacuating the building
  • Never block the emergency exit and keep communal areas clear

5. Use candles safely

  • Never leave a burning flame unattended and ensure they’re in a stable holder
  • Avoid lighting candles near flammable items such as curtains 

6. Keep your children safe

  • Don’t leave children on their own in a room where there is a fire risk
  • Keep matches, lighters and candles out of reach 

7. Smoking at home

  • Make sure cigarettes are completely out - it's best to wet them to be sure
  • Never smoke in bed

8. Keep communal areas clear

  • Keep your fire escape route clear of all obstructions at all times

9. Heating your home

  • Always turn portable heaters off before going to bed or going out
  • Don’t place them close to items that could catch fire

10. Home visits for the vulnerable

  • If you’re vulnerable or aged 65 and over and are worried about fire safety, Hampshire Fire and Rescue Service offers free safety checks in your home 
  • They’ll check your fire alarm and reduce any fire risks. Visit for more information.

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