We always listen to your comments and feedback about how you use our services and, more importantly, the improvements you’d like to see.
Nobody likes having to “hold the line” and sometimes getting in touch during the day just isn’t convenient if you’re at work or busy with young children.
So, signing up to your own online account can make life easier for you to do more whenever you want at the time you want.
What you can expect when you sign up:
*Remember, if you have an emergency that can't wait, you can still get through to our emergency out of hours number - 0800 652 0898.
All you'll need is your customer reference number. You can find this on most letters that we send you. Or get in touch and we can tell you what it is.
Signing up to your own online account can make life easier for you to do more whenever you want at the time you want.