Last year, we were pleased to launch our chatbot on our website, allowing you to answer a range of common queries that you may have without needing to get in touch. It’s an easy way to access information 24/7.
Over the past few months our chatbot has proved popular and we’ve seen a steady increase in use. And we’re continuing to improve our chatbot by adding more information so we can answer more of your queries and provide a better customer experience. We found the chatbot particularly useful during the coronavirus pandemic, as we’ve been able to update it quickly with the latest information about any changes to our services.
So why not click the ‘Ask Us’ button to give it a go!