Shared ownership FAQs

All the answers to the questions we're often asked about shared ownership

It’s exciting! And we know you want to start making plans

‘What will my kitchen look like?’, ‘What can I do with the loft space?’. There are some things we know you'll want to start thinking about. So, we’ve put together a list of all the things we often get asked (so you can start thinking about buying that new kitchenware).

Your Memorandum of Sale and your Conveyance plan will show you whether you have been allocated (right to use) a parking space, whether it is demised to you or whether all parking spaces in the vicinity of your property are free for all residents to use. The number of parking spaces you get is set by the local authority planning department.

Yes. And there’s no need to let us know if you get one.

This varies from scheme to scheme, and you’ll need to ask permission if you want to install one. There will be more information on this in your Home User Guide when you move in.

Shared ownership is so popular that we usually sell all our homes off plan, even before they’ve finished being built. This means when you apply and reserve your new home, it may still be a building site, and won’t be at a stage when it’s safe for you to view it. But as soon as it is ready, we'll let you know and you can have a look.

Unfortunately, no, you can’t. To keep costs down we buy kitchens, bathrooms, carpets and other things in bulk, often many months ahead of time, as part of the contract between us and the builder.

Everyone who wants to buy from us has to - at first - work with someone from our panel of carefully chosen financial advisors, who are experts in shared ownership and how we sell homes.

They check if you’ve got the income to buy a home. And will tell us how many shares (how big a chunk of it) you can afford at the start.

You can use your own financial advisor too, especially to sort your mortgage. But our advisors will still do the first checks.

We work with:

We advise you not to store bulky or precious items in the lot space as it wont be boarded out for storage and filling this space can affect the airflow and create damp issues. In apartments, you legally only own up to ceiling height and therefore access to the loft space is for access to services / maintenance purposes only.

You can work this out by looking at the site plan, which will either be in the brochure or sent to you by email.  The conveyancing plan for your new home will also tell you this information.

As a shared ownership leaseholder it’s up to you to service your boiler.  You need to do this at least once a year. It'll say this in your lease.

Watch our videos to find out more

Watch our 12 short videos and hear TV presenter Phil Spencer give a helpful introduction to buying a home with us. The videos cover everything from how to apply, to what happens on the day you move into your new home, and you can skip through to the ones you want to watch.

Shared ownership

How shared ownership works. You could afford your own home sooner than you thought

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Why buy from us?

Because we’ve been doing it since 2005, we’ve got a lot of experience in selling shared ownership

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