Watch our short video for helpful advice about the mechanical and electrical items in your new home
Your heating system
We encourage you to read your boiler manual for instructions on how to set the timer and re-pressurise it if needed
If you rent your home from us, we'll do an annual gas service. If you’re a shared owner, it’s your responsibility to arrange your annual gas service
The hot water temperature in your bath is limited to 48 degrees in line with building regulations.
TV aerial and phone
If you live in a house, some cable has been provided in your loft ready for an aerial
You'll need to get permission from us before putting in a satellite dish and you’ll be responsible for installation costs
If you’re living in a flat, a communal satellite dish and aerial have been installed
Phone outlets have also been provided.
Ventilation and heat recovery system - if fitted
The system filters incoming air to remove pollutants, and the air passes through a heat exchange to provide warm and clean air throughout your home
The unit has filters that need to be cleaned every 6 months. If you’re living in one of our rented homes, our Repairs team will carry out the service. If you’re a shared owner, this is your responsibility.
The extractor fan isolation switch for your bathroom and W/C is above your bathroom door
This switch should be kept in the ‘on’ position.
Looking after my home
Everything you need to make sure your home’s safe, warm and comfortable