My new-build home

Moving into your brand new home is an exciting time! Here's some helpful information

Moving into a new-build home? Watch our videos to help you settle in!

Whether you’ve already moved in or are just about to start living in one of our new-build homes, there’s some really useful things to be aware of.  If you’ve bought your home or are renting, if you're in a flat or a house, it’s well worth taking a look at these short, informative videos.

They give you some brief advice about the mechanical and electrical items in your new home; what to do if you think you might’ve spotted a defect; and how to help encourage the process of “drying out” a newly built property.

Remember, if you need to contact us email customer@vividhomes.co.uk, phone 0800 6520 898 or, if you have one, get in touch through your online account.

More videos

We've got lots more short videos to help you with common DIY issues around the house

find out more